Shipping Policy
Thank you for shopping with SOL 888 Collective. Please review the information below regarding order processing and shipping.
Where We Ship
SOL 888 Collective currently ships nationwide within the United States.
Processing Time
Orders are generally processed and prepared for shipment within 7–10 business days after the order is placed.
Business days do not include weekends or holidays.
Please note that processing time is separate from carrier transit time. Once your order has shipped, delivery timing will depend on the shipping service selected and the destination.
Shipping Rates
Shipping costs are calculated at checkout based on your order and delivery destination.
The applicable shipping options and charges will be displayed before you complete your purchase.
Tracking Your Order
When tracking information is available, it will be provided after your order has been processed and shipped.
Please allow time for the carrier’s tracking system to update after receiving your shipping confirmation.
Shipping Delays
Carrier delays, severe weather, holidays, and other circumstances outside of our control may affect delivery times.
If we become unable to ship your order within the stated processing timeframe, we will contact you regarding the delay and available options.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before submitting your order. SOL 888 Collective is not responsible for delivery issues resulting from an incorrect or incomplete address provided by the customer.
Lost, Stolen, or Damaged Packages
If your tracking information indicates an issue with your shipment, please contact us so we can review the situation with you.
Claims involving packages that have already been transferred to the shipping carrier may also require communication with the carrier.
Questions
If you have questions regarding your order or shipment, please contact SOL 888 Collective through the contact information provided on our website.